The Return Profit Platform
Recover more margin
from every return.
The returns operating system for fashion brands. Review risk, inspect condition, save exchanges, and route every returned item to the best recovery path.
Engineered for fashion returns operations
Recent returns
14 open
RG-78293Emma L.Like new$148.00LowLike new · Restock
RG-78290Olivia M.Light wear$72.00WatchLight wear · Exchange
RG-78289Mia K.Damaged$0.00HighDamaged · Recover
The problem · the platform
Every return is a margin decision in disguise.
Returns leak margin
Scoring + routing recovers it
Ops drowning in tickets
Auto-decisioning clears the queue
Damaged items go to refund
Vision flags condition before refund
Aggregate operating telemetry
What the platform has seen so far.
Reported for context, not as a guarantee of individual outcomes.
Reporting window: January 2024–May 31, 2026. Based on internal telemetry and client-verified reconciliation reports. Individual workspace results vary and are not guaranteed.
Case RG-772 · Review-worthy pattern
Suppression of a serial wardrober.
A high-risk score routed the case to a human reviewer with the underlying signals and evidence attached. The refund was not auto-denied — it was held for evidence review while warehouse QC confirmed the item mismatch.
“The combination of visual evidence and historical behavioral data removed the guesswork from the refund process.”
Item photos redacted. Case detail shared with permission of the operating workspace.
- Item
- $900 limited-edition sneaker
- Claim
- Defective sole, 3 days after receipt
- History
- 7 high-value returns in prior 12 months
- Risk score
- 92
- Signals
- IP mismatch · repeat claim pattern · photo mismatch vs. warehouse QC stitching
- Routed to
- Fraud Ops Manager for evidence review
- Outcome
- Refund held pending warehouse forensics; customer admitted item switch
- Loss avoided
- $900 plus outbound and return shipping
How it works
From return to recovered value in 5 steps.
- 01
Return initiated
Branded portal or self-serve.
- 02
AI review
Risk, policy, value scored instantly.
- 03
Smart resolution
Best outcome chosen automatically.
- 04
In transit
Labels, tracking, carrier handled.
- 05
Restock & learn
Inspect, restock, recover, improve.
One platform
Every return workflow. One unified system.
Policy & rules
Flexible rules that adapt as you grow.
Auto decisioning
AI approvals that reduce cost and fraud.
Returns & exchanges
Smart exchanges that save the sale.
Return portal
Branded, seamless customer experience.
Analytics & insights
Real-time visibility across the program.
Integrations
Connect your stack. Sync data. Move faster.
Turn returns into margin
Stop the leak. Start recovering.
Margin recovered
↑ 32%$643,293
vs last 30 days
Recovery by outcome
- Exchange46%
- Store credit28%
- Refund26%
Exchange offer
Get the right fit, fast
Wool Overshirt
Size M · $168
Save the sale
The easiest way to save the exchange.
Smart sizing, in-stock alternatives, and personalized recommendations keep revenue in your pocket.
- Reason-gated
- size and fit only
- Stock-aware
- never offers what can't ship
- Reviewer-owned
- override with recorded reason
Issue intelligence
Know the issue. Fix the cause.
Detect defects, fit problems, and product trends before they cost you another season.
Top issue this week
Stitching coming loose
↑ 18%24% of returns · Cashmere line
Verified integrations
Wired into the systems that already run your operation.
Direct API · read_orders, write_refunds · Order ID, SKU, Customer Email, History in · Risk Score, Approval Status out
read_inventory · Inventory IDs, SKU costs in · Disposition Flag out
read_shipments · Tracking Number, Weight, Carrier in · no outbound data
read_charges · Transaction ID, Payout Status in · no outbound data
If verified integration API availability drops below 99.9%, ReturnGuard enters Fail-Open mode and routes all returns to human review with a System Offline flag. Reviewers keep authority for refunds, score overrides, and account status changes at all times.
Other connectors (Klaviyo, Gorgias, Loop, Narvar, Returnly, AfterShip, generic WMS/data warehouse) are not currently claimed as publicly verified integrations.
Pricing
Real margin recovered before you renew.
Growth
Most popular$299 /mo
+ 1% of return GMV. Free 14-day trial. No credit card required.
- All core platform features
- AI decisioning + condition vision
- Analytics & weekly brief
- Email & chat support
Questions
The basics, answered.
Ready when you are
Ready to turn returns into your competitive advantage?
Bring your return-loss control loop into one operating system — risk signals, evidence review, and human oversight in the same queue.